Posts Tagged ‘VAntage Point’

VA Issues New Directive For Social Media

Thursday, August 25th, 2011

The Department of Veterans Affairs (VA) has been increasing its online presence through multiple mediums in order to make itself more available to soldiers and their families in need. Now the VA has issued a new directive dictating  how its employees use various social media outlets when interacting with the public about a number of topics, including veterans disability.

It is probably not well known, but the VA has more than 100 Facebook pages. They also have multiple blogs, which includes their Vantage Point, a YouTube channel dedicated solely to the VA, a Flickr page, and more than 50 individual Twitter feeds. By years’ end, the VA plans on having separate Facebook pages and Twitter feeds for every one of its 152 medical centers.

The new directive covers all social media outlets, which include Facebook pages, Twitter and RSS feeds, and blogs. It mandates “Web Communication Officers,” “Content Managers,” and “Collaboration Service Coordinators” be designated throughout VA facilities. The people in these positions will ensure all VA social media sites are in line with current VA directives and privacy protocols.

VA employees must “draw a clear distinction” when using social media between what they believe personally, and what is required of them through their professional duties. Only employees with “a need to know for the performance of their professional duties” will be allowed access the VA’s social media channels.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, a South Florida disability attorney from LaVan & Neidenberg is ready to help. To learn if you are entitled to certain programs and benefits contact our veterans disability rights firm today 1-888-234-5758.

VA Now Offering Their VAntage Point

Tuesday, November 16th, 2010

Having already established their presence on such social media sites such as Facebook and Twitter, as well as other social outlets like Flickr and Youtube, the Department of Veterans Affairs (VA) is establishing their presence in the blogosphere as well. Their first blog is called VAntage Point and is designed to draw veterans and their family members into an environment where open discussion is the norm. This will give the VA  yet another avenue in which they can engage veterans online.

More than just engaging veterans, the VA will use VAntage Point to get veterans accurate information about what is happening with the VA. It will go both ways, though, as veterans will be able to submit their problems and concerns to the VA through the blog. As more veterans are spending more time online, the VA’s choice to enter the blogosphere is a very appropriate move. The more presence they have online, the more chances veterans will find them and become involved with them on the Internet.

VAntage Point will consist of daily articles written by VA staff members,  as well as articles written by employees and the public in general. The pieces written by VA staff members will spotlight general veterans’ issues, as well as specific IT programs designed to keep the VA on the cutting edge of technology. Expect both staff members to interact with blog readers on a regular basis. Guest articles will be written to the editor of VAntatge Point. Submitting authors should not worry about offending the “VA viewpoint;” viewpoint is not considered. Submissions will be considered based on how well they’re written.

VAntage Point will ensure veterans are given accurate information. It will also give veterans a new medium in which to interact with the VA. Both parties will be well served with the existence of this new blog.

If you are a disabled veteran who has been denied disability compensation or have not yet applied for benefits from the VA, contact LaVan & Neidenberg. You may be entitled to certain programs and benefits so contact our veterans disability rights firm today.